{"id":852,"date":"2024-06-05T00:14:37","date_gmt":"2024-06-05T00:14:37","guid":{"rendered":"https:\/\/sansfamille.org\/?page_id=852"},"modified":"2026-04-27T13:32:44","modified_gmt":"2026-04-27T13:32:44","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/sansfamille.org\/?page_id=852","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p style=\"font-weight: 400;\"><strong>1 \u2013 Who Makes Up the HOA Board?<\/strong><\/p>\n<p style=\"font-weight: 400;\">The Sans Famille HOA Board is a completely volunteer group made up of property owners.\u00a0 We are charged with maintaining and enforcing the covenants and rules, but most of our work involves maintenance of the neighborhood&#8217;s common areas and infrastructure. Each volunteer serves a three-year term and can renew their term by election at the Annual General Meeting. The Terms are staggered so that three of the nine members are up for renewal in any given year. Four of the Board are officers: President, Vice President, Treasurer, and Secretary.<\/p>\n<p style=\"font-weight: 400;\"><strong>2 \u2013 What &amp; When Is the Annual General Meeting?<\/strong><\/p>\n<p style=\"font-weight: 400;\">The Annual General Meeting (AGM) is typically the only meeting that Homeowners meet to hear about the previous year\u2019s events, repairs, and expenditures. On rare occasions, a special meeting may be scheduled to discuss things that require a Homeowner vote. The AGM is always scheduled on the fourth Wednesday of April.<\/p>\n<p style=\"font-weight: 400;\"><strong>3 \u2013 Who Can Vote?<\/strong><\/p>\n<p style=\"font-weight: 400;\">Property Owners have one vote per lot. If not available at the time of the vote, proxies may be submitted to allow a chosen resident to vote in your stead.\u00a0 The proxy form is always attached to the meeting invitation.<\/p>\n<p style=\"font-weight: 400;\"><strong>4 \u2013 What Kind of Assessments Are There?<\/strong><\/p>\n<p style=\"font-weight: 400;\">There are Annual Assessments or charges for common expenses and if needed, Special Assessments for capital improvements and street maintenance. All assessments are shared equally across all lots and owners. Special Assessments must be voted on by homeowners.<\/p>\n<p style=\"font-weight: 400;\"><strong>5 \u2013 What Happens if a Property Owner Doesn\u2019t Pay Their Assessment?<\/strong><\/p>\n<p style=\"font-weight: 400;\">If a homeowner fails to pay their Assessment on time, the HOA has established a 10% late fee on the balance due each month until the account is current. In addition, if collection is required, any legal fees and interest is the responsibility of the delinquent account owner. The HOA may also choose to place a lien on the property or move to foreclosure if collection is not possible any other way.<\/p>\n<p style=\"font-weight: 400;\"><strong>6 \u2013 How is the Assessment Amount Determined?<\/strong><\/p>\n<p style=\"font-weight: 400;\">Since 1979, the Annual Assessment Amount has been derived from analysis of annual general costs, trends in types and costs of repairs and maintenance, and forecasting the financial requirements for the community. Per the Covenants, the Board of Directors may increase the Assessments by either a maximum of 5% per year or an amount based on the Consumer Price Index for the period. Typically, the increase is 5%.<\/p>\n<p style=\"font-weight: 400;\"><strong>7 \u2013 What Are the Assessment Funds Used For?<\/strong><\/p>\n<p style=\"font-weight: 400;\">Funds are used for promoting the health, safety, and welfare of the residents and the Property. This includes the payment of premiums for liability insurance, local taxes on Common Areas, maintenance of facilities located on Common Areas, payment of assessments for public or private capital improvements made to or for the benefit of the Common Areas particularly the maintenance of private streets, water and sewer lines; improving the Property; and providing the services and facilities for purposes of and related to the use and enjoyment of the Common Areas and facilities.<\/p>\n<p style=\"font-weight: 400;\"><strong>8 \u2013 How can I pay my Annual and Special Assessments?<\/strong><\/p>\n<p style=\"font-weight: 400;\">As of June 2024, the HOA has established a way to pay invoices online.\u00a0 Payments are made through an emailed link on the invoice and are extremely easy to use.\u00a0 If paper checks must be used, they should be deposited in the Gatehouse mail slot on the inbound side of the building. The HOA would like to minimize the number of paper checks as soon as possible.<\/p>\n<p style=\"font-weight: 400;\"><strong>9 \u2013 Who Owns &amp; Maintains the Common Areas, Streets, Water Lines, Sewer Lines, and Storm Water Lines?<\/strong><\/p>\n<p>The Homeowners of Sans Famille each have a share of ownership in the following:<\/p>\n<ul>\n<li>Common Areas<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">Common Areas are defined as: Gatehouse building and land, the Median between Court 4 and 5, the Land and Pond behind Courts 1, 4, and 5.<\/p>\n<ul>\n<li>Streets<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">All paved streets and parking areas that are not part of a homeowner\u2019s property.<\/p>\n<ul>\n<li>Water Lines<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">All Main Water lines. The Homeowner is responsible for water lines between the home and the water meter.<\/p>\n<ul>\n<li>Sewer Lines<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">All Main Sewer lines and Manholes. The Homeowner is responsible for the sewer line between the home up to the point where that line serves more than one home.<\/p>\n<ul>\n<li>Storm Water Lines<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">All Storm Water lines. There are drainage areas on various properties throughout the neighborhood.\u00a0 It is the property owner\u2019s responsibility to ensure that vegetation and other matter does not interfere with the proper flow of storm water.<\/p>\n<p style=\"font-weight: 400;\"><strong>10 \u2013 Does the City of Raleigh Collect Leaves and Christmas Trees in Sans Famille?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Because these are private streets, the City does NOT provide this service to the neighborhood. Each property owner is responsible for their property\u2019s leaf and Christmas tree removal. Leaves, branches, and trees must be removed according to normal City Yard Waste practices. More information may be found here: <a href=\"https:\/\/raleighnc.gov\/landfill-and-reuse\/services\/garbage-recycling-and-yard-waste-preparation#paragraph--222991\">https:\/\/raleighnc.gov\/landfill-and-reuse\/services\/garbage-recycling-and-yard-waste-preparation#paragraph&#8211;222991<\/a><\/span><\/p>\n<p><strong>11 &#8211; Can I rent out any portion of my home or rent via AirBNB types of services?<\/strong><\/p>\n<p>Renting out any portion of your home or renting via AirBNB types of services is strictly prohibited! Any rental must be for the entire home and have a lease duration of at least 6 months. A copy of the lease must be provided to the HOA Board. <\/p>\n<p><strong>12 &#8211; Meredith Townes Pool &amp; Dog Park<\/strong><\/p>\n<p>Meredith Townes offers a pool and\/or dog park membership to residents of Sans Famille. For information on membership, please call 919.233-7660. You can find the dog park application\u00a0<a href=\"https:\/\/sansfamille.org\/wp-content\/uploads\/2026\/04\/DogPark.pdf\">here.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1 \u2013 Who Makes Up the HOA Board? The Sans Famille HOA Board is a completely volunteer group made up of property owners.\u00a0 We are charged with maintaining and enforcing the covenants and rules, but most of our work involves maintenance of the neighborhood&#8217;s common areas and infrastructure. Each volunteer serves a three-year term and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-852","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sansfamille.org\/index.php?rest_route=\/wp\/v2\/pages\/852","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sansfamille.org\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sansfamille.org\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sansfamille.org\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sansfamille.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=852"}],"version-history":[{"count":7,"href":"https:\/\/sansfamille.org\/index.php?rest_route=\/wp\/v2\/pages\/852\/revisions"}],"predecessor-version":[{"id":877,"href":"https:\/\/sansfamille.org\/index.php?rest_route=\/wp\/v2\/pages\/852\/revisions\/877"}],"wp:attachment":[{"href":"https:\/\/sansfamille.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}